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How to contact the Bay Area News Group

Main phone numbers and addresses

The Mercury News: 408-920-5000 (voice)
75 E. Santa Clara Street
Suite 1100
San Jose, CA 95113

East Bay Times: 925-935-2525

2121 N. California Blvd.
Suite 290
Walnut Creek, Ca 94596

 


Newspaper and digital subscriptions customer service:

To report a Mercury News delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 408-508-5554 or online via the My Account site.

Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.

Subscription Terms:

All Access & Print per week:
$25.10 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$4.50 for Digital

Print only per week:
$24.85 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday

Arbitration and Refund policy

The Mercury News:

East Bay Times:


Digital and print advertising:


Reaching the newsroom:

Newsroom — 408-920-5444
News tips, local news — [email protected]
Sports — [email protected], 408-920-5830
Photo reprints — [email protected]


Executives


News Executives/Department Heads


Management

Executive Editor
408-920-5456

Senior Editor
408-920-5970

Managing Editor – Digital
408-271-3747

Managing Editor – Features, Sports and Visuals
408-920-5307

Executive Assistant
408-920-5915

Bay Area Focus

Bay Area Focus editor
925-943-8227

Assistant managing editor – Bay Area Focus
408-920-5746

Education reporter
Transportation reporter
Science reporter
408-859-5306

News researcher/archivist
510-208-6420

Natural resources and environment reporter
408-920-5045

Reporter
408-278-3409

Reporter
408-920-5782

Community Projects

Community Projects director – Wish Book/Share the Spirit
925-655-8355

Digital/Interactive

Developer
408-920-5304

National news and wire editor
925-945-4770

Engagement editor
925-943-8313

Online producer
925-977-8441

Online producer
408-920-5330

Online producer
408-920-5321

Online producer
925-943-8042

Lifestyle & Entertainment

Features editor
925-977-8568

Events
925-945-4785)

Arts and Entertainment editor
510-293-2461

Features reporter/Animal Life columnist
925-977-8479

Celebrity reporter
925-943-8254

Travel reporter
206-999-6938

Food reporter
408-920-5960

Housing & The Economy

Business reporter
408-859-5167

Tech culture reporter
408-920-5011

Housing/Economy editor
408-920-5077

Housing reporter
408-920-5043

Housing reporter
408-920-5009

Mr. Roadshow / Traffic reporter
408-920-5037

Local News

Reporter – East Bay Courts
925-779-7174

Reporter – Alameda County/Fremont, Union City, Newark, Milpitas
408-707-1292

South Bay editor
408-920-5778

Santa Clara County reporter
Reporter – Cupertino, Santa Clara and Sunnyvale
West Valley reporter
Berkeley, Richmond and East Shore reporter
Alameda County editor
510-293-2473

South Bay metro columnist
408-920-5473

Contra Costa County editor
925-779-7178

Reporter – South Bay/Peninsula

Opinion / Editorial

East Bay Times Editorial Page editor/columnist
925-943-8248

Mercury News Editorial Page editor
408-920-5679

Print Production

Associate Editor
925-945-4707

Community publications
Community publications
510-748-1659​

Business
925-952-2649

Community publications
510-293-2456

Breaking News

Reporter – Breaking News
408-920-5610

Breaking news reporter
408-920-5006

Breaking news reporter – Alameda County/Oakland
510-208-6443

Breaking news reporter – Contra Costa County
925-945-4789

Breaking news editor
925-943-8013

Breaking news reporter
510-208-6488

Senior breaking news reporter
408-920-5836

Criminal justice and public safety reporter
408-920-5002

News director
925-952-2623

Senior breaking news editor

Sports

Executive sports editor
408-920-5389

San Francisco 49ers reporter
Sports print production
925-943-8392

Assistant sports editor
Oakland Athletics reporter
High school sports editor
Sports digital strategist
SF Giants reporter
Pac-12 / College sports reporter

Visuals

Photographer
510-390-2353

Photographer
510-908-2109

Photographer
510-390-2354

Photo assignment editor
925-847-2168

Graphic artist
925-943-8226

Photographer
925-943-8358

Deputy news and planning editor
925-977-8527

Photographer
408-590-0235

Photographer
408-590-0236

Senior photo editor
510-208-6474

Senior multimedia editor
408-590-0190

Photographer
510-208-6438

Video editor
408-797-8726

Graphics director
408-920-5496